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unistall learn report builder rel 10.07

rbuserrbuser
edited November 2009 in End User
Hi,
I'm unable to unistall lear report builder rel 10.07, while i'm trying to
install the latest version. I received thi error message "unable to unistall
old version of learn report builder". I tried to unitall it by myself using
control panel add/remove program but I received this error "Could not open
intall.log file".
Actually there is not install.log files in the learn report builder
directory.
Thanks.
Gianluca

Comments

  • nicociziknicocizik
    edited November 2009
    Hi Gianluca,

    I'm very sorry you are having issues with an old version of Learn
    ReportBuilder. I found the old install script(s) to verify. Please follow
    the steps below to manually uninstall the application

    1. Delete the application directory and its contents (c:\Program Files\Learn
    ReportBuilder\).
    2. Delete the installed shortcuts to the application (..\Start
    Menu\Programs\Learn ReportBuilder\).
    3. Remove the following registry key from your registry...

    HKLM\Software\Digital Metaphors\Learn ReportBuilder

    Once you follow these steps, you should be able to install the new version
    of Learn RB on your machine.

    --
    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    "Gianluca bianchi - time consulting srl" wrote
    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
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