Printing Issues

rbuser

We are having a problem with one of our clients, where when they try to
print off our report, they are getting the data that we put onto the page,
but they are not getting the background image. We are using an image for the
background of the page and then laying the text down on top of it. When they
print locally all goes well, but when they print across the network, they
don't get the background image. It does this on more than one network
printer of different types. The printing is being done from Windows 2000.
Any ideas on what could be going on with this?

Thanks,
Justin Etheredge

digitalmetaphors

Most printers don't support transparency very well. I suspect that the
local printer can print transparency, while the network printer can't? Are
they printing to the same printer? Make sure they have the latest printer
driver installed from the printer manufacturer, as the first step.


Cheers,

Jim Bennett
Digital Metaphors