light grey printed as black

rbuser

Any explanantion for this?

I have a report with some characters formatted in light grey. On my HP
Laserjet100 (and some others too) they are printed in solid black. On my
deskjet1100 they are printed in gray. Word is able to print in gry on the HP
Laserjet too.

Any idea how to get grey characters with RB on the laserjet?
Any explanation why this happens?

Thanks!
Bernd

nicocizik

Bernd,

Greyscaling is driver independent. Make sure you have the latest printer
driver for the machines with the issue.

--

rbuser

I am not sure, if I am happy with this answer. My question is (or better the
question of my pestilent customer): Why can Word print greyscale and RB not?
(Remember: On the same machine/printer, so it can?t be a matter of the
driver)

Thank you.

Bernd
the

rbuser

> Greyscaling is driver independent. Make sure you have the latest printer

BTW: If Greyscaling is driver independent, why changing drivers would help?

Bernd

rbuser

Hi Bernd,


I guess it is a typo.

regards,
Chris Ueberall;

nicocizik

That was a typo, I meant to say driver dependent.

We want you to use the latest driver for the best chance of success. The
reason you get different behavior from Word vs. ReportBuilder is that we're
each using different Windows API calls (we do not know what Word is
calling). Our experience has shown that not all drivers fully support all
the possible Win API calls which can be made. For example, if it works on
one printer and doesn't on another, the only difference is the printer
driver. The Windows API calls we're calling are the same when printing to
both printers.

--

rbuser

I see.
Thanks.

Bernd