Printing problems in Windows XP/2000

rbuser

Hi!
I made a small application for printing some medical forms and right now we
are delivering it to our customers. They have variety of printers, computers
and OSes and we have encountered following problems, for which I would like
to know if anybody has any experience and cure:
- printing to HP DeskJet 690/695 under Windows XP:
We have a couple of our customers that have this combination, always the
same problem. Since there is no HP driver for this printer available for
Windows XP, we have to use Windows driver and we have problem, when it is
set to draft and black&white printing. When users presses print button from
application without preview, nothing happens. But printing starts only if I
press button Properties right of printer selection combobox and in the
window, that appears, user presses OK button. Then printer prints its report
perfectly.

- printing to Epson LQ-570 under Windows 2000/XP:
We have some customers using this configuration. Comparing a little more
complicated report in Quick Report (included woth Delphi 7) and only text
report Report Builder (but printed graphically as everything from Windows),
report from QR is printed in seconds while the other lasts a minute or so to
be printed. It doesn't help if printer driver is changed from Windows' one
to Epson's one. Why, is there anything to check? In both cases, driver has
been set identically (180x180 dpi, fast, draft printing).

I use Delphi 7 Pro with Report Builder 7.02 Professional. Many thanks for
any solution for above problems!

Best regards,
Goran Brumen

nicocizik

Hi Goran,

I was able to download the XP driver for the HP DeskJet 690 and 695 and they
both worked correctly. I would suggest downloading the HP drivers from
their web site and testing with those.

How are you connecting your data to the report when you print to the Epson
printer? Usually the bottleneck will be data access rather than the printer
driver.

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