Can't Print Images

rbuser

I am using RB 7.03 and D7. I am having problems getting a report with an
image to print on a printer. The image shows up in the preview and when
saved to a file, but not when sent to a printer. I have sent the report to
several different printers and each time the image in the report doesn't
print the image. Is there something that I am missing or not setting up
correctly?

Jeff Kreider

nicocizik

Hi Jeff,

Unfortunately some printer drivers are very touchy when it comes to imaging.
Here are a few things to try to get your images to show up.

1. Be sure the Image.Transparent property is set to False.

2. Try setting the Image.DirectDraw property to True.

3. Try using a different image format (preferably .bmp).

4. There is an image patch available for RB 7.03. Although I have never
heard of it solving the issue you are encountering, it may be worth a try.
If you are interested, please send a request to
support@digital-metaphors.com and we'll send it right out.

--

rbuser

Thanks Nico. I will do your suggestions. I am already using the BMP and
DirectDraw = true. However, I am sure that I have Transparent set to true
and will change this.

Jeff Kreider

rbuser

Nico,
The fix was setting Transparent to False. Although, I don't know what I'm
going to do if and when I need to have this set to True. I have not tried
the patch yet. My immediate need is to get the image to print.

Thanks for your help!
Jeff Kreider

rbuser

Nico,

We have been dealing with issue for too long. We print lots of reports
(upwards of 100 pages a day) each with multiple images on each page. We
have done all these suggestions, and fiddled with every possible combination
of them as well. We print on multiple printers and the issue still exists.
Out of every 200 images, about 4-5 of the images print either black or
blank. It is seemingly random as well. It isn't the same report, nor image
that prints abnormally if the report set is printed multiple times. Can you
please look into this further?

I think I accidently replied in an email... here is the group post.

Tyler Carlton

nicocizik

Tyler,

Which version of ReportBuilder/Delphi are you using? If you have RB 7.03,
have you tried the latest patch? If you would like you can send me copies
of the images and/or the reports that are having problems to
support@digital-metaphors.com. It would be very helpful if I could create
this issue on my machine using your printer driver. Otherwise I am just
shooting in the dark trying to find the issue.

--

rbuser

We are using RB 7.03. We have installed the patch - the same you have given
me for this issue. The images and reports are part of an entire Payroll
System we have built. I will make a simple test program to illustrate the
issue. Though, know that you'll probably go thru lots of paper trying to
find it.

Thank you,
Tyler Carlton

rbuser

I have experienced the same problem.
The problem just seemed to come from nowhere. What once worked for many
month now doesn't.
I have found that the problem occurs with all my drivers sometimes, and
with others always.
I have found that settting Transparency to False and Direct Draw to
False overcomes the problem.
If Transparency is False, but DirectDraw is True, then with some drivers
it still does not work.
Really strange, but at least the above gets around it.

John Stevenson