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New Blog Posts: Merging Reports - Part 1 and Part 2

Can't Print Images

edited March 2004 in General
I am using RB 7.03 and D7. I am having problems getting a report with an
image to print on a printer. The image shows up in the preview and when
saved to a file, but not when sent to a printer. I have sent the report to
several different printers and each time the image in the report doesn't
print the image. Is there something that I am missing or not setting up
correctly?

Jeff Kreider

Comments

  • edited March 2004
    Hi Jeff,

    Unfortunately some printer drivers are very touchy when it comes to imaging.
    Here are a few things to try to get your images to show up.

    1. Be sure the Image.Transparent property is set to False.

    2. Try setting the Image.DirectDraw property to True.

    3. Try using a different image format (preferably .bmp).

    4. There is an image patch available for RB 7.03. Although I have never
    heard of it solving the issue you are encountering, it may be worth a try.
    If you are interested, please send a request to
    support@digital-metaphors.com and we'll send it right out.

    --
    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited March 2004
    Thanks Nico. I will do your suggestions. I am already using the BMP and
    DirectDraw = true. However, I am sure that I have Transparent set to true
    and will change this.

    Jeff Kreider

  • edited March 2004
    Nico,
    The fix was setting Transparent to False. Although, I don't know what I'm
    going to do if and when I need to have this set to True. I have not tried
    the patch yet. My immediate need is to get the image to print.

    Thanks for your help!
    Jeff Kreider

  • edited April 2004
    Nico,

    We have been dealing with issue for too long. We print lots of reports
    (upwards of 100 pages a day) each with multiple images on each page. We
    have done all these suggestions, and fiddled with every possible combination
    of them as well. We print on multiple printers and the issue still exists.
    Out of every 200 images, about 4-5 of the images print either black or
    blank. It is seemingly random as well. It isn't the same report, nor image
    that prints abnormally if the report set is printed multiple times. Can you
    please look into this further?

    I think I accidently replied in an email... here is the group post.

    Tyler Carlton

  • edited April 2004
    Tyler,

    Which version of ReportBuilder/Delphi are you using? If you have RB 7.03,
    have you tried the latest patch? If you would like you can send me copies
    of the images and/or the reports that are having problems to
    support@digital-metaphors.com. It would be very helpful if I could create
    this issue on my machine using your printer driver. Otherwise I am just
    shooting in the dark trying to find the issue.

    --
    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited April 2004
    We are using RB 7.03. We have installed the patch - the same you have given
    me for this issue. The images and reports are part of an entire Payroll
    System we have built. I will make a simple test program to illustrate the
    issue. Though, know that you'll probably go thru lots of paper trying to
    find it.

    Thank you,
    Tyler Carlton

  • edited April 2004
    I have experienced the same problem.
    The problem just seemed to come from nowhere. What once worked for many
    month now doesn't.
    I have found that the problem occurs with all my drivers sometimes, and
    with others always.
    I have found that settting Transparency to False and Direct Draw to
    False overcomes the problem.
    If Transparency is False, but DirectDraw is True, then with some drivers
    it still does not work.
    Really strange, but at least the above gets around it.

    John Stevenson

This discussion has been closed.