Black Images continue...

rbuser

I have version 7.03 and the ppUtils patch,Transparent := False, and I am
still getting the black Images very frequently when an image is half a page
or larger. It seem the bigger the image the more the chances of coming out
black. My Image reports are usually 1 page and the image is dynamically
drawn on screen or to an off screen bitmap and then assigned to the ppImage.
I also tried saving the image to disk and also loading doing a
ppImage.Picture.Bitmap.LoadFromFile(..) but no change. If I have more than
one ppImage on the same page, which I do many times, any one of them or all
could be black at any given time.I Made sure we have the latest driver and
mostly use hp2300 L but does not seem to be printer specific. We also use
Win XP pro systems. Some people have reported that if the first thing they
do is print when entering my application, their chances of getting a good
images increases. I have checked and double checked my application which is
fairly large for memory leaks an other problems and found none. I forgot to
mention that print previews look fine. So where do I go from here... ?
I have tried to give you as much info as I can.
Thank you

nicocizik

Hello,

If possible, please send a small example that recreates this behavior in
.zip format to support@digital-metaphors.com and we'll test it on all of our
printers here.

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rbuser

Ok but I will have to send along the images which could be 2-3 megs. Is that
ok?
our

nicocizik

That will be fine.

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rbuser

I sent the example.
Thanks for looking at this.

rbuser

Did you get my example and what is the next step?
Thanks

nicocizik

Hello,

Thanks, we received your email and are currently testing the image on
different printers. We'll be in touch.

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