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Citrix Server Issues?

rbuserrbuser
edited March 2005 in General
Greetings,
I was wondering if there are any known issues with Report Builder and Citrix
servers.

I've got a customer connecting to their corporate office and running my
application via Citrix. Every once in a while (fairly frequently which is
frustrating the customer), my app will lose the print driver. I had them go
into Printers and Faxes and print a test page and all worked fine. They
went back into my app and could print again.

Any clues here would be GREATLY appreciated!

Kevin

Comments

  • nicociziknicocizik
    edited March 2005
    Hi Kevin,

    In the past when out customers have had problems with Citrix, it was
    primarily a user access issue. Be sure your customers have access to the
    printer driver RB is trying to use.

    --
    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • rbuserrbuser
    edited March 2005
    Kevin,

    We have numerous organizations using our application on Citrix, Windows
    Terminal Services and Tarantella and have no issue with ReportBuilder on any
    of these platforms. I would suspect that the issue is something other than
    ReportBuilder.

    Scott


  • rbuserrbuser
    edited March 2005
    Thanks for the replies - I was hoping so!
    Kevin

This discussion has been closed.