Blank report

rbuser

Delphi 5 Pro
RB 7.03

I have client who says whenever he runs a report the report page appears
blank. But when I run the same report, using his data, I see data on the
report. Another oddity to this is he used to be able to run the same
report(s) and see the data. It's only recently that he has seen these blank
pages. Has anyone experienced this before? If so, what is the resolve?

mbd

nicocizik

Hi Michael,

This is not a known issue. What are the differences between your client's
machine and yours? Are you sure your client is getting access to the data
to be displayed? Try having your client connect a dbgrid to his or her
dataset and see if it is returning the correct data. Are you both running
the same version of ReportBuilder/Delphi?

--
Regards,

Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com

rbuser

> This is not a known issue. What are the differences between your client's

We are both running XP. That's pretty much all I know.


I'm sure he has access to the data. The application I wrote shows a DBGrid
with the data. I have a button on the form that when pressed, uses the
current record seelcted in the DBGrid to generate the report. I simply pass
this data to RB. Again it works on my computer, with his data, but not on
his.

What other circumstances might exist that would cause a blank page?


He has to be. He's running the application I wrote.

mbd

nicocizik

Hi Michael,

If you are able to run this report successfully, and your client has been
able to run this report successfully in the past, there has to be something
that was changed recently with your client's setup. There are no reasons
(having to do with ReportBuilder) that would cause a report to show up blank
on one machine and not another unless for some reason the data is not being
retrieved.

--
Regards,

Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com

rbuser

1) what is the hieght of your detail band on the report?
2) when previewing the report does the 'cancel' button or 'close' button
show up?

--
Ed Dressel
Team DM

rbuser

> 1) what is the hieght of your detail band on the report?

Actually, the way I have this report setup is I have a parent form that
contains a ppReport component. In this parent ppReport I included stuff only
to the Header and Footer sections that are common to all my reports. The
Detailband in this parent ppReport has a hieght of 0 (zero). Each child form
I create (inherits the parent) is where I add the specifics for the
Detailband. So the Detailband on the form in which this particular report is
generated has a height greater than 0 (zero).

show up?

Yes.

mbd

rbuser

>> 2) when previewing the report does the 'cancel' button or 'close' button

it is either or--the cancel button is visible when the report is generating
and the close button is visible when the report is finished. What I am
trying to get is if the report is finishing.

Thanks
Ed Dressel
Team DM

rbuser

> it is either or--the cancel button is visible when the report is
generating

Ah, I see what you're saying. Yes, the button gets to the "Close" state. I
know this because my client sent me a screen shot and the button clearly
shows "Close". So it's not an issue of the report not yet finishing. Does
the deatilband have any bearing on this?

mbd

rbuser

Michael,



I have seen something similar when the client changed printers. The new
print driver required that the height of the objects in the detail band be
increased slightly or they did not show up.

--

Bob