Image in Preview, Not on Paper

rbuser

I am using Delphi 6 with all patches and RB 7.04 Standard.

A customer has informed me that there are instances where an image
(TppImage) will appear correctly in the print preview, but is blank when
actually printed.

I went through some old posts here and I will try setting Transparency=FALSE
and DirectDraw=FALSE (currently set to TRUE) to see if that helps, but I
wanted to know if there was further information available concerning this
problem.

Thank you,
Johnnie Norsworthy

nicocizik

Hi Johnnie,

1. Be sure your customer is using the latest printer driver for the printer
they are using. Does this occur for every printer they print to?

2. Some printers do have issues with transparent printing, setting this to
false may solve the problem.

3. You may also try removing all your event code and seeing if the image
displays. Usually when the output on screen is different from the output to
the printer it is due to some event code being executed (or not executed)
when previewing but not when printing.

--
Regards,

Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com

rbuser

"Nico Cizik (Digital Metaphors)" wrote in

nicocizik

Hi Johnnie,

Try having them print to a different printer and see if the results change.
This would isolate the printer/printer driver as the issue.

Usually the DirectDraw will help if it is turned on (set to True). You can
try setting it to False and see if it makes a difference but I doubt it will
change anything.

The event suggestion was a shot in the dark. More often than not when
customers report different output on screen than on paper it is due to some
event code firing at the wront time.

--
Regards,

Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com