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Reports failing on Customer's computer; fine on mine.

rbuserrbuser
edited October 2005 in General
Hi All,

I have a customer where reports are failing on his computer but the
same reports run fine on any of my machines. The application was
previously getting an Invalid Variant error but now no errors show up.
The report displays in the viewer as a blank page (not a blank report
as is specified by the NoDataBehaviors = [ndBlankReport] property.

The application is written in D7 using RB v7.04. The only difference
I can think of between my computer and his is that the customer is
also running applications written in D5 and RB v5.56. Could there be
an older DLL from RB 5.56 that is causing the reports to fail?

Has anyone got any ideas on what I could look for considering that
everything runs fine on any computer in my office?

Steve

Comments

  • rbuserrbuser
    edited October 2005
    Steve, i have just spent hours yesterday to look into a similar problem and
    i found out that the error occurs when there is no printer installed on the
    pc.
    As i found on google up to 9.01 a default windows function
    'GetDefaultPrinter' was used which gives a AV when there's no printer
    installed.
    As i've read it should be fixed in 9.02 but checking this on the customers
    pc would be a good first step i think.
    It works for me, so much is sure; please let me know if it solved your
    problem too, as i just found this a few hours ago i'm still doing tests.

    HTH, Franky

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