Clients can't run 10.01 apps

rbuser

RE: D7, RB10.01

I just installed the latest release and recompiled an app used in our
office. Everything works perfectly on my computer (where all my development
files are located) but, now, all of the other client computers cause a GPF
when the program is run. The only thing I did was install the new RB, loaded
and saved the RTM files, recompiled and re-deployed (exe and rtms) to the
network. No other changes.

Any ideas?

Thanks,
Al

nicocizik

Hi Al,

This is not a known issue with RB 10.01. Is there any more information you
can provide on the nature of the error? Which parts of RB does your app
primarily use? How are your users' machines and setups different from
yours?

--
Regards,

Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com

rbuser

The only real difference in the computers is the fact that mine is the only
one that has the development stuff on it. All are running the same version
of Windows XP with all updates, etc., etc. This is one reason why I
considered the possibility that RB10 might require some new library on the
client computers, but that doesn't appear to be the case. There is no error
message that is displayed. The only thing that happens when a client
computer starts the app is XP pops up the "The such-and-such program has
encountered an error and needs to close." dialog.

Al

nicocizik

Hi Al,

Did this application work correctly with Version 10.0? Do your users
perhaps have fully access to the printer drivers that will be used? If you
can, you may try doing a full install of your application on a different
machine yourself and see if you can recreate the issue.

--
Regards,

Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com

rbuser

Actually, I don't know what the app would have done with 10.0; I upgraded
from 9.x directly to 10.01.

As far as installation is concernced, ALL files reside in a single network
folder. All clients run the app directly from this folder. Nothing is
installed on the client computers. This, in itself, is another curiosity
because I can run the same .exe file from the network on my computer and
everything works great. I'm left guessing that there must be something, a
DLL maybe, that is only on my computer which allows the newly compiled
program to work??? Did anything change from RB 9.x to 10.0 as far as client
deployment is concerned that I didn't pick up in the ReadMe?

Al

rbuser

OK, I got it figured out!

I don't know if this is any big deal for anyone else but...

If you load a report into the designer, then load a template (or different
templates) into the report, when the template is saved, RB injects the FULL
pathname of the template into the Template.Filename property of the
ppReport. This (at least for me) is the development folder, NOT the runtime
folder. If the app is compiled without changing the template path name then
the app will raise a GPF when the template is loaded at runtime and it
doesn't exist (because the path doesn't exist on the clients).

Again, probably not a big deal for most but I sometimes tend to forget that
kind of "little" stuff.

Al

nicocizik

Hi Al,

Glad you got it working. We'll take a look at this and see if there is a
way to have the program end more gracefully if it's possible from RB.

--
Regards,

Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com