Image Printing on Zebra Card Printers

rbuser

Hi

Heres my problem. I am developing a membership manage application which will
print the customers card with there photo. On a laser/inkjet printer the
entire card prints ok. But on the card printer the customer photo does not
print. Is there anything I can try to correct this problem. I am using the
trial version of RB 10.4

Regards
Jeff

nicocizik

Hi Jeff,

This is most likely a printer driver issue. ReportBuilder does not
communicate directly with the printer driver, it uses generic windows API
calls which then send their own commands to the printer driver. All these
commands are the same for every printer so the fact that this is working on
one printer and not another leads me to believe it is printer related.

First try downloading an updated version of the printer driver for your
Zebra printer. If this does not fix the problem, try consulting the driver
manual or contacting Zebra support to see if there is perhaps a setting
somewhere that will allow this type of printing.

--
Regards,

Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com

rbuser

Which Zebra printer?

We have working on about 30 sites using RB 9 and both P420i and new P430i,
and all work fine.

We store the photos in the DB in JPEG format. We also check the the DBImage
component on the report has DirectDraw enabled...

A tip - don't use one of the ribbon primary colours (e.g. yellow) as a
background for the whole card as it generates too much heat when printing
and snaps the ribbons!

Hope this helps...