Canvas does not allow drawing
Hello,
One of our customers is reporting that they cannot generate any reports as
the exception "canvas does not allow drawing" keeps occuring. Our product
uses a RemObjects based application server and this is where the reports are
generated and then printed to a ArchiveDevice stream. This stream is sent
back to the client and its displayed in the standard ReportViewer. It works
fine on all other customer networks, apart from one. We are using RBuilder
10.03 built with Delphi7. can you give me some insight to what the problem
might be. This is quite an urgent issue for us.
thanks
Jo Beaven
Charity Software
One of our customers is reporting that they cannot generate any reports as
the exception "canvas does not allow drawing" keeps occuring. Our product
uses a RemObjects based application server and this is where the reports are
generated and then printed to a ArchiveDevice stream. This stream is sent
back to the client and its displayed in the standard ReportViewer. It works
fine on all other customer networks, apart from one. We are using RBuilder
10.03 built with Delphi7. can you give me some insight to what the problem
might be. This is quite an urgent issue for us.
thanks
Jo Beaven
Charity Software
This discussion has been closed.
Comments
Which operating system is the machine with the problem running? The error
you are receiving usually indicates that you do not have proper access to a
printer or video driver. Be sure you have proper access to these drivers on
the affected machine. Also, please update your version of ReportBuilder to
the latest (RB 10.07) and test your application with that.
--
Regards,
Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com
Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com