Another question.
Well, so far my first question was answered.
So here is a second, which is releated to my first
I have a series of Tickets that have a history. I need to calculate the
time it takes from when the ticket is created to when a certain action is
done in the history.
But to add to that, i then need a total of how many of the tickets, exceeded
a certain amount of time, Say 1 hour.
TIA...
So here is a second, which is releated to my first
I have a series of Tickets that have a history. I need to calculate the
time it takes from when the ticket is created to when a certain action is
done in the history.
But to add to that, i then need a total of how many of the tickets, exceeded
a certain amount of time, Say 1 hour.
TIA...
This discussion has been closed.
Comments
This would most likely need to be calculated in another query of some sort.
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Article: End-User Tech Support
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Please understand that Digital Metaphors can only provide tech support to
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Article: Learning ReportBuilder
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Nico Cizik
Digital Metaphors
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