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Medium Fonts (125%) on Windows 7

edited December 2010 in General
Hi

I have a customer, using Windows 7, who has medium fonts (125%) set on the
display.

When an invoice report is generated, through report builder, the layout
appears to obey the medium fonts and everything is out of line, part text
showing etc.

Can you please advise how we format reports to ensure that the fonts on the
document do not re size themselves.

If I have not explained the issue or you need specific report examples,
please let me know.

Best Wishes.

Philip L Jackson

Comments

  • edited December 2010
    Hi Philip,

    Are you able to recreate this using one of our demo applications? In my
    testing with the end-user demo located in the \Demos\3. EndUser\1. Report
    Explorer\... the reports function correctly in the designer and in preview
    mode. This is all using Medium Fonts in Windows 7.


    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited December 2010
    Hi Nico

    You are not going to like me very much....

    I am afraid it is the Grid Pack which is causing the problems. If you run
    your demo and open up the Fill-In Form, which is a carefully crafted and
    very professional looking form at 100%, the layout is totally destroyed at
    125%.

    Before you get the Voodoo doll out and start sticking pins in my image

    1. My user who currently has the problem, once I explained about the large
    fonts, was very understanding and restored the machine to 100%. That is not
    to say the next one will be so accommodating but it is not a critical issue
    at present.
    2. The grid pack is a very useful device but I get the impression that,
    perhaps because of its heritage, it is not the easiest product to support
    from your perspective. However I do feel that with a bit of Marketing, more
    RB users may find this a very useful add on to Report Builder.

    Regards

    PLJ


  • edited December 2010
    Hello Philip,

    On 10-dec-2009 20:29 I already reported this problem.
    Currently I use RB12 but let users set font in Windows 7 to 100%.

    It would be very nice if this would be solved.
  • edited December 2010
    Hello Philip,

    Bye the way:
    I didn't know that this problem came from Grid Pack. I use only the standard
    installation of RB12 enterprise.
    So if this Grid Pack is some add-on that must be installed separately, then
    I don't have it installed. And the problem might also have a different/additional
    source.
  • edited December 2010
    Hi Stef,

    As I mentioned in my previous post to Philip, I was unable to recreate this
    on my machine with the main end-user demo (no GridPack installed). Are you
    able to recreate this behavior with a simple demo app? If so, please send
    that app in .zip format to support@digital-metaphors.com an I'll take a look
    at it for you.


    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited December 2010
    Hi Philip,

    Thanks for the information. Do you see this behavior by simply having
    GridPack installed or does there need to be GridPack components present
    inside the report? If possible, please send me a simple example
    demonstrating the issue (with GridPack components if needed) and I'll try to
    recreate it on my machine and research a solution for you.

    Send the example in .zip format to support@digital-metaphors.com.


    Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
    "Philip L Jackson" wrote in message news:4cf979f6$1@mail....

    Hi Nico

    You are not going to like me very much....

    I am afraid it is the Grid Pack which is causing the problems. If you run
    your demo and open up the Fill-In Form, which is a carefully crafted and
    very professional looking form at 100%, the layout is totally destroyed at
    125%.

    Before you get the Voodoo doll out and start sticking pins in my image

    1. My user who currently has the problem, once I explained about the large
    fonts, was very understanding and restored the machine to 100%. That is not
    to say the next one will be so accommodating but it is not a critical issue
    at present.
    2. The grid pack is a very useful device but I get the impression that,
    perhaps because of its heritage, it is not the easiest product to support
    from your perspective. However I do feel that with a bit of Marketing, more
    RB users may find this a very useful add on to Report Builder.

    Regards

    PLJ


    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited December 2010
    Hi

    I have only seen this behaviour on Windows 7 machines displaying Reports
    which use the GridPack.

    I do not need to send anything, as your demo in the GridPack
    installation amply demonstrates this 'feature'.

    Regards

    Philip L Jackson

  • edited January 2015
    Hello Philip,

    Here I have the same issue. I'm using 14.08 enterprise.
    All elements that are on a fixed position during report creation, and which
    are not changed at runtime (either by Delphi-code or RAP) will keep their
    position and size.
    Elements that are changed during run-time either by Delphi-code or RAP are
    influenced by Windows font 125%.

    Is there a solution for this?
  • edited January 2015
    Hi Stef,

    Please send a simple example demonstrating this issue with detailed
    instructions on how to recreate the problem. Send the example in .zip
    format to support@digital-metaphors.com.

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited January 2015
    Hello Nico,

    It might have to do with the report setting "Units". In my reports this is
    set to "Screen pixels".
    Setting the Windows font to 125% increases DPI, which might affect the report
    at runtime.

    Would this be a plausible explanation?
  • edited January 2015
    Hi Stef,

    If you are making adjustments to report components based on screen
    pixels, then yes, changing the screen resolution (ppi) will have an
    effect on your output.

    A workaround is to either use a different measurement unit such as
    millimeters, or check the Screen.PixelsPerInch before altering component
    locations in code.

    Best Regards,

    Nico Cizik
    Digital Metaphors
    http://www.digital-metaphors.com
  • edited January 2015
    Hi Stef

    We use the units of 'utInches' and have had no issue with font sizes
    appart from with the area of the Grid Pack.

    Regards

    Philip L Jackson


  • edited February 2015
    Hello Philip,

    Thank you, I indeed had to transform my reports to use inches or millimeters
    in order to solve this issue.

    ReportBuilder support helpt me already to trace the problem.
This discussion has been closed.