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Access violation at address 771DC819 in module 'ntdll.dll'. Read of address 00000114

edited July 2012 in General
?Scenario: Com services is in delphi rb 11 and reports are compiled in
delphi rb9.

Issue: if try to call com services to save report in pdf, we get
catastrophic failure. (Some of clients)
"Access violation at address 771DC819 in module 'ntdll.dll'. Read of
address 00000114"

Our Assumption: Report builder is compatible with older version.

We already have licensed rb14, but our issue is on site with above
scenario (We cannot make change on client, so please don't suggest us to
update report builder).

Many of our client are complaining about this issue? We know that their
is user permission issue. we would like to hear from you what permission
can cause this issue.
At some of the clients, If we change the login user to any other user,
sometime it works, but we don't know what services login, user security,
user local policys are impacting the reportbuilder to work perfectly.

We can't figure it out, what type of permission do the login user of
services need to make it working. We kept debug, eurakelog information
in our reporting services but no help it gives "Access violation at
address 771DC819 in module 'ntdll.dll'. Read of address 00000114"

Also we are using Licencsed Report builder 14.0 for our new projects
which are in pipeline. We are using report builder since day 1 (more
then 15 years),
Now We are loosing faith in Report builder. we are waiting for right
solution.

Hopefully for some suggestion.
Cheers,
Dharmesh Panchal

dharmesh

--- posted by geoForum on http://www.newswhat.com
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