Wrong display of the € symbol using Arial font
Hello,
I guess it will be dificult to figure out, but I thought I would try...
A customer has a problem with the templates of our application. They all use
the Arial font, so nothing special. It worked so far for all other
customers, but not in this case.
The € symbol is correct within the designer, but is showed as a "box" in the
preview and also in the resulting print / PDF export. Something like an
empty checkbox, so you can better imagine what I mean.
The only thing I noticed: the customer has *a lot* of fonts installed, but
no idea how a windows standard font can be displayed wrongly in the preview,
but to be displayed correctly within the designer.
Changing the font to Calibri or Tahoma, for instance, works fine.
Any ideas what the reason could be and how to fix it?
Best regards,
Mark
I guess it will be dificult to figure out, but I thought I would try...
A customer has a problem with the templates of our application. They all use
the Arial font, so nothing special. It worked so far for all other
customers, but not in this case.
The € symbol is correct within the designer, but is showed as a "box" in the
preview and also in the resulting print / PDF export. Something like an
empty checkbox, so you can better imagine what I mean.
The only thing I noticed: the customer has *a lot* of fonts installed, but
no idea how a windows standard font can be displayed wrongly in the preview,
but to be displayed correctly within the designer.
Changing the font to Calibri or Tahoma, for instance, works fine.
Any ideas what the reason could be and how to fix it?
Best regards,
Mark
This discussion has been closed.
Comments
We have never encountered anything like this before. What does your
customer have his/her Windows Regional Settings set to? Is it possible
that the Arial font file(s) have been replaced on your customer's
machine? Are they able to test on a different machine?
Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com