Report freezing up PC

rbuser

Yes, I have a report that keeps freezing up my entire PC. I can't even do a
Ctrl-Alt-Del to end task. The computer just freezes. I happens if I try to
maximize the report or sometime will paging thru the report. And the status
of the report will say drawing page xxx.

Can you help me?

I am using report builder Enterprise Edition Version 7.03. Windows 2k,
DBSAIM 3.27, and Delphi 6

Thanks,

nardmoseley

Have not heard of this before, this is not a known issue.

1. Try updating to RB 7.04, the latest release. (Contact
info@digital-metaphors.com with your full registration information,
including serial no).

2. Try following the steps in the following article to make sure that you do
not have a corrupt installion. (You can do this at the same time as no 1
above)

3. Try updating the video drivers.

4. Once you do the above, try running the RBuildedr\Demos as a test.

5. Make sure that your reports do not contain any event-handlers that
manipulate the dataset in any manner while the report is generating.

--------------------------------------------
Article: Cleaning up a Corrupt Installation
--------------------------------------------

If you have been advised by Digital Metaphors technical support that you may
have a corrupt installation, or if you are having difficulty installing,
compiling or running applications after a ReportBuilder install, then it may
be necessary to manually remove all ReportBuilder files from your system.
Corrupt installations usually result when you are installing over a previous
version of ReportBuilder which was not installed into the default directory,
which was recompiled from the source, or when ReportBuilder files were
manually moved from the default install location. Cleaning up a corrupt
installation, consists of locating all ReportBuilder related files, and
deleting them from your system. The first step is to use the uninstall
program to remove as much of ReportBuilder as possible.


Run the uninstall program

1. Exit Delphi, and all other applications. You should have no applications
running except the uninstall, otherwise you may lose some of your work.

2. Select Start | Settings | Control Panel from your Windows desktop.

3. Double-click the Add/Remove programs icon.

4. Locate the version of ReportBuilder you wish uninstall and double-click
it.

5. The first page of the Uninstall Wizard allows you to choose between an
Automatic or Custom uninstall. Choose Custom and click the Next button.

6. Click the Select All button, then the Next button. Repeat these steps
until you reach the last page of the wizard.

7. Click the Finish button. All of the items you selected will be removed
from the system.

8. After all the ReportBuilder files are removed, you may be prompted to
reboot the system. If this is the case, reboot the system.


Delete the ReportBuilder root directory (and all subdirectories)

1. Using the Windows Explorer, locate the ReportBuilder root directory. The
default directory is:

C:\Program Files\Borland\DelphiX\RBuilder

2. Once you have located this directory, inspect it. If you have any custom
work in this directory which you would like to keep, move it to another
directory.

3. Delete the ReportBuilder root directory.


Delete all remaining ReportBuilder files

1. Using the Windows Explorer, search the entire hard drive for all
occurrences of:

dclRB*.bpl
dclRB*.dcp
rb*.bpl
rb*.dcp

2. Delete any occurrences which correspond to the version you are removing.
All packages are named with the convention NN, where the first number
is the ReportBuilder version and the second number is the Delphi version.
Thus, a typical package name for Delphi 5 would be rbRCL45.bpl. The same
package for Delphi 4 would be: rbRCL44.bpl. Check Installing ReportBuilder
for a list of the packages associated with each version.

3. Using the Windows Explorer, search your hard drive for all occurrences
of:

pp*.*
da*.*
ra*.*

4. These are the prefixes used by individual ReportBuilder units. 'pp' is
used for ReportBuilder units, 'da' is used for DADE units, and 'ra' is used
for RAP units. Depending on which ReportBuilder you have (Standard,
Professional or Enterprise) you may not have all of these unit types.



Additional Notes

1. Never have Delphi running when installing ReportBuilder.

2. All ReportBuilder related files should be stored in the root directory
$(DELPHI)\RBuilder.

3. All ReportBuilder run-time packages should be stored in the
Windows\System directory.

4. You should never have ReportBuilder files in Delphi\Lib, Delphi\Bin or
Delphi\Projects\Bpl.

--
Tech Support mailto:support@digital-metaphors.com
Digital Metaphors http://www.digital-metaphors.com


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