Save to file Ellispes Kills application with No Errors

rbuser

Hello maybe someone can help me. I have customer in Australia and
something weird is happening to his system when trying to save a report
developed by report builder. The user checks print to file, and then
choose a file format, and then he clicks on the ellipse button to
browse his directories. Once he clicks on the button, the software
closes down without a warning or errors. No report builder errors
either. We have many customers using the same application and version
and this does not happen. He is using an XP Professional machine,
Report Builder Enterprise Edition Version 10.04. In Australian Windows
setting. Has anyone seen this happen before or can be some insight as
to what might be happening.

nardmoseley

- Please do not cross post messages

- We have thousands of customers and many of them deploy applications to
thousandands of their customers. No one has reported this issue. We need a
reproduceable test case.

- You can open ppPDlg.pas, the source to the PrintDialog to see the code
that executes when the Ellipse button is pressed. A Delphi TSaveDialog is
executed. TSaveDialog is a standard Delphi VCL component that displays the
window's Save Dialog.

- Something about your customers machine is different. Might be that he is
using Terminal Services, might be security, might be he is out of disk
space. These are all just guesses, we have no way to know.




Best regards,

--
Nard Moseley
Digital Metaphors
www.digital-metaphors.com