Home General
New Blog Posts: Merging Reports - Part 1 and Part 2

Print jobs not finishing spooling

edited July 2001 in General
I've just upgraded from RB Ent 5.55 to 5.56 and have users of two different
systems (both recompiled with 5.56) experiencing a similar problem. From
time to time, a print job fails to complete and the printer queue simply
shows it as spooling. If this job is cancelled, the other jobs behind it in
the queue print OK. It seems quite intermittent with no apparent specific
conditions which cause it to happen.

Comments

  • edited July 2001
    Download the latest printer driver from the manufacturer. Do the reports
    preview correctly?


    Cheers,

    Jim Bennett
    Digital Metaphors


  • edited July 2001
    Yes - they do preview correctly - but then they print correctly most of the
    time.

    I'm going to look into getting more recent printer drivers, but this
    situation is occurring on different printer types.

    Thanks for you help - I'll get back to you if the printer drivers don't
    resolve it.

    Cheers

    Chris


This discussion has been closed.