Resolution not supported

rbuser

I am using a Deskjet HP 1120c on Windows 2000 Pro SP2. I have the latest
driver from HP installed. Also using D5-U2, RB Ent 5.56 When printing
reports created with Report Builder, I get a "Resolution not supported"
error and the jobs won't print. The reports do print on other printers.
Everything else seems to print to this printer (Word, Excel, Outlook, etc).
I have tried to print from three different machines.

Any Idea's???

rbuser

As a follow up, this only happens when "Normal" quality setting is chosen.
When choosing "Best" or "Draft", or "Custom", it works properly.

digitalmetaphors

What is in the report? Can you take out the images and isolate which
component in the report is causing the problem? What happens when there is
nothing but a single text label in the report?- Does it print?


Cheers,

Jim Bennett
Digital Metaphors