Does anyone know what is going on with Digital Metaphors support? I have been waiting over a week for an email response, I am a fully paid up customer and have a client going mad at the delays?
We have not received anything from you to our support@digital-metaphors.com recently. We did get an email from you this morning to our info@digital-metaphors.com which has been responded to. At Digital Metaphors, we take support very seriously. If you do not receive a response to an email or news post in approximately 24 hours or less, it usually means the email/post did not go through or it was accidentally deleted for some reason (suspected spam, etc.). In this case, please re-send the question or post it in the news groups to be sure we see it and you will receive an answer as soon as possible.
Comments
We have not received anything from you to our support@digital-metaphors.com
recently. We did get an email from you this morning to our
info@digital-metaphors.com which has been responded to. At Digital
Metaphors, we take support very seriously. If you do not receive a response
to an email or news post in approximately 24 hours or less, it usually means
the email/post did not go through or it was accidentally deleted for some
reason (suspected spam, etc.). In this case, please re-send the question or
post it in the news groups to be sure we see it and you will receive an
answer as soon as possible.
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Regards,
Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com
Nico Cizik
Digital Metaphors
http://www.digital-metaphors.com