Email Report missing attachment

oliver_za

Hi there

I am using SMTP to send reports to recipients but sometimes the attachment is missing. IS there a way to see what could be causing this ? here you can see 4 emails sent from Report Builder , 2 have attachments and the other 2 none.

Thanks in advance

nicocizik

Hi Oliver,

Which version of ReportBuilder are you currently using? Are you streaming the attachments?

As a test, try setting the EmailSettings.DeleteFile property to False, and then verify that the PDF file is actually being created before emailing.

oliver_za

Hi Nico

Thanks for the reply.

On this application , we are using ReportBuilder Enterprise Edition Version 16.02 Build 144 on Delphi XE5.

I am setting these settings to allow the user to email the report from the print preview. In this case the customer is using the SMTPIndy Option

with (sender as TppReport) do begin
       EmailSettings.Enabled := true;
       AllowPrinttoFile := true;
       printersetup.Duplex := dpNone;



       try
         smtpsettings.close;
         smtpsettings.open;
         if SMTPSettingsSMTP_REPORTBUILDER.asinteger = 1 then begin
               EmailSettings.PreviewInEmailClient := false;
               EmailSettings.Showemaildialog := true;
               EmailSettings.FromAddress := SMTPSettingsFROM_ADDRESS.asstring;
               EmailSettings.ReplyTo := SMTPSettingsFROM_ADDRESS.asstring;
               EmailSettings.FromName := SMTPSettingsFROM_NAME.asstring;
               EmailSettings.HostAddress := SMTPSettingsSMTP_SERVER.asstring;
               EmailSettings.UserName := SMTPSettingsSMTP_USEr_ID.asstring;
               EmailSettings.Password := SMTPSettingsSMTP_PASSWORD.asstring;
               EmailSettings.Subject := '';

               TppSMTPPlugIn.RegisterClass(TppSMTPIndy)
         end
         else begin
           EmailSettings.PreviewInEmailClient := true;
           EmailSettings.Showemaildialog := false;
           TppSMTPPlugIn.RegisterClass(TppSMTPMapi);
         end;
         smtpsettings.close;
       except
          EmailSettings.PreviewInEmailClient := true;
          EmailSettings.Showemaildialog := false;
          TppSMTPPlugIn.RegisterClass(TppSMTPMapi);
       end;


    end;

I have tried your recommendation and am awaiting feedback from the user.

Regards
Oliver