Printing extra pages

rbuser

My enduser report is printing 50 extra pages in two workstations. it works
fine in 2 and doesnt in 2 - any ideas why it would do that?
thanks
anu

digitalmetaphors

Hi Shiju,

Are you printing to the same printer for all worksatations? The report will
paginate according to the selected printer for that report. Usually, this
is the default printer. If each workstation has a different printer assigned
as the default, then it will print to that printer using the selected
printer's driver. The report can pagainate differently because each printer
driver can have a different unprintale area that it returns through the
Windows API. This could result in a report that has some static element that
can fit for one printer but never fit on the page for aother printer. Try
increasing your margins on the report so that it takes into account the
smallest printable area for all of your printers. This way the report engine
will not run into the case where it has a element that cannot fit on the
page for a specific printer.

Cheers,

Jim Bennett
Digital Metaphors

rbuser

yes we are printing to the same printer for all workstations.

digitalmetaphors

Hi Shiju,

Make sure the printer driver is up to date on each worksatation. That may be
one way that the printable areas are coming back differently if that is the
case. If you increase the margins in the report does the report begin
printing the same from each workstation?


Cheers,

Jim Bennett
Digital Metaphors

rbuser

Thanks... we updated the driver and all is set!!
thanks!