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rbuserrbuser
edited August 2004 in End User
I've been having some random reports from users that they occasionally get
the following error when printing to the preview screen:
TppTextSearchCustomEngine.AssignCanvasScale: Must have a non nil canvas.

I don't have any additional detail on the error, but it does only happen
when printing to the preview window, and only on an infrequent basis. Any
clues about what may be causing this and how to prevent it from happening?

--

---------------------------------------
Terry Swiers
Millennium Software, LLC
http://www.1000years.com
http://www.atrex.com

Atrex Inventory Control/POS -
Big business features without spending big business bucks!

Atrex Electronic Support Options:
Atrex Knowledgebase: http://www.atrex.com/atrexkb.cfm
Email: mailto:support@atrex.com

Comments

  • nardmoseleynardmoseley
    edited August 2004

    This is not a known issue with RB 7.04 or one that we can reproduce here.

    Are you using the latest release, RB 7.04? If not contact
    info@digital-metaphors.com with your full registration info and inquire
    about receiving download information. Install RB 7.04 and perform the same
    test.

    If you are experiencing the issue using RB 7.04, please create a simple
    example that demontrates the error and send in zip format to
    support@digital-metaphors.com.



    --
    Nard Moseley
    Digital Metaphors Corporation
    http://www.digital-metaphors.com


    Best regards,

    Nard Moseley
    Digital Metaphors
    www.digital-metaphors.com
  • rbuserrbuser
    edited August 2004
    Nard,


    Yes. I'm using the second build of 7.04.


    It's random so I'm unable to reproduce it at will. I was just hoping that
    this was a known issue or that someone would have a clue as to where to look
    for the issue. I'll see if I can get RB compiled with debug code and get
    the specific source line that is causing the error and go from there.

    BTW, thanks for the response.

    --

    ---------------------------------------
    Terry Swiers
    Millennium Software, LLC
    http://www.1000years.com
    http://www.atrex.com

    Atrex Inventory Control/POS -
    Big business features without spending big business bucks!

    Atrex Electronic Support Options:
    Atrex Knowledgebase: http://www.atrex.com/atrexkb.cfm
    Email: mailto:support@atrex.com
This discussion has been closed.