Print Question/Issue
I have a customer who is complaining about the printing. In the viewer, I
display messages about the current status. If I print, it says calculating
page x and then a screen is displayed saying printing page. However, until
all the pages are calculated and printed, nothing is actually printed on the
printer. The customer's reports are very large (500 pages). They say it
takes 2 hours to print. We are using RBP Ent 6 (we are planning on upgrading
to 7 soon but only for future versions). Is there anything we can do in RBP
6 to avoid this issue? Does RPB 7 help in this area?
Thanks.
SMP
display messages about the current status. If I print, it says calculating
page x and then a screen is displayed saying printing page. However, until
all the pages are calculated and printed, nothing is actually printed on the
printer. The customer's reports are very large (500 pages). They say it
takes 2 hours to print. We are using RBP Ent 6 (we are planning on upgrading
to 7 soon but only for future versions). Is there anything we can do in RBP
6 to avoid this issue? Does RPB 7 help in this area?
Thanks.
SMP
This discussion has been closed.
Comments
This is a configuration issue. This behavior is handled by the Windows print
queue. Make sure that the customer has the windows print queue enabled on
the machine.
On my Windows 200 and Windows XP machines the pages start printing
immediately. I can use the Delphi debugger to stop my program at the end of
page 1 and that will page will print out on the printer.
ReportBuilder uses standard Windows API commands to start/end print jobs and
start/end pages. Windows and the Printer Drivers do the rest of the work.
RB <----> Windows API <----> Printer Driver
--
Nard Moseley
Digital Metaphors Corporation
www.digital-metaphors.com
Best regards,
Nard Moseley
Digital Metaphors
www.digital-metaphors.com