We value our customers and provide them with top-notch support. This page details customer support options. Please be sure to register your products for full access to these benefits.

Newsgroups:
The Digital Metaphors Newsgroups are the perfect way to interact with Digital Metaphors engineers and other Digital Metaphors customers. Post your questions and comments to a newsgroup. Your messages will be seen by many other Digital Metaphors customers around the world who may have already found the answer to the problem you're looking to solve.

News Server: news.digital-metaphors.com
Web-based Newsgroups: Delphi.NewsWhat

Special thanks to Marco Cantu and the Delphi.NewsWhat website for hosting the web-based newsgroups.

E-Mail: support@digital-metaphors.com
Please include a concise description of the issue and specify the following information: Delphi version, ReportBuilder version, Operating System, and Printer model.

Phone: 214.239.9471
Pay per minute support from a Digital Metaphors engineer is available for US $3.00 per minute. Digital Metaphors engineers are available from 9:00 am to 4:30 pm (Central Time), Monday through Friday. Please note that using e-mail is the preferred method for reporting bugs. Phone support is charged on a US $3.00 flat rate regardless of subject matter.

Fax: 267.501.5740

Reporting Bugs: support@digital-metaphors.com
Please include a concise description of the issue and specify the following information: Delphi version, ReportBuilder version, Operating System, and Printer model.